Home

I am an Assistant Professor in the School of Public Affairs at Arizona State University, currently based at the Hainan University–Arizona State University International College (HAIC) in Haikou, China. My research focuses on two core areas. First, I examine how governmental communication strategies—such as transparency, gendered language, messaging on equity initiatives, and the design of choice environments—shape citizens’ perceptions, trust, and policy compliance. Second, I study how public employees make decisions in contexts characterized by risk, uncertainty, and bureaucratic complexity, with a particular focus on understanding and measuring public sector risk aversion as a dynamic situational trait.

My work is situated at the intersection of public management, organizational behavior and psychology, human resource management, and gender equality. I employ a range of methods—including survey and lab experiments, eye-tracking and biometric analysis, computational text analysis, panel data analysis, and behavioral field studies—to investigate decision-making processes and policy effectiveness. I also lead a newly established lab at HAIC, the Public Service, Emergency Action, and Community Development Hub (PEACH), which supports rigorous research and cultivates partnerships with local community organizations.

My work has appeared in leading journals, including Public Administration Review, Public Management Review, Government Information Quarterly, Journal of Comparative Policy Analysis, and PLOS ONE.